Refund policy

Due to the nature of our personal care, hair care, and liquid products, we do not accept returns or exchanges for reasons of hygiene, safety, and quality control. All sales are final.

Damages and Issues:
Please inspect your order upon reception. If your item arrives damaged, defective, or you receive the wrong item, contact us immediately at holagayabeauty@gmail.com or elizabeth_melo@hotmail.es within 3 days of delivery with photos of the issue so we can evaluate and make it right. Opened or used products cannot be returned.